Cloud Services

Cloud CRM's
MS Dynamics

Microsoft Dynamics CRM

Microsoft Dynamics CRM is a software package developed by Microsoft. The product focuses mainly on Sales, Marketing, and Service (help desk) sectors. Dynamics CRM is a server-client application, is primarily an IIS-based web application which also supports extensive web services interfaces. The current version of Microsoft Dynamics CRM is 2011.

Features

Dynamics CRM version 4.0 adds a number of new features, including support for duplicate data detection and other enhancements. Perhaps most importantly, CRM 4.0 provides true multi-tenancy, which will allow the creation of multiple organizations on a single server. CRM 4.0 was released with the following improvements:

  • More powerful and easier to configure Reporting and BI (now based on SSRS instead of Crystal)
  • More powerful data import tools, de-duplication capability now included
  • Enhanced entity relationships – many to many, self-referential
  • Improved programmability - enhanced Web Services, unified event model, plug-ins to replace callouts
  • Light enquiry user license now available - potentially reducing the costs associated with rolling out across larger organizations
  • Multi Tenancy - One server can host more than one business organization
  • Multi Currency
  • Multi Lingual
  • Microsoft Office Communicator / Windows Live Messenger presence integration support
  • Cloud computing with Microsoft Online Services

Product Versions

  • Workgroup Edition
  • Professional Edition
  • Enterprise Edition
  • Service Provider Edition

Licensing

Read Only Licenses

New in Microsoft Dynamics CRM 4.0 are readonly licenses. Users that do not have to have write permissions can be assigned Read Only licenses. These licenses are cheaper because they do not allow any write operations on the records. If later a user should be able to perform a write operation, a step-up license can be bought to upgrade the Read-Only license to a Full Client Access License.

Full Use Licenses

Full Use Licenses are licenses where the client (user / device) has read, write and update permissions.

External Connector Licenses

Whenever an application (windows or web) reads or writes data from/in Microsoft Dynamics CRM, an external connector license is required. External Connector licenses are only valid when bought for a Professional or Enterprise edition. It is not allowed to use them with a Workgroup Edition.

SIGN IN YOUR ACCOUNT TO HAVE ACCESS TO DIFFERENT FEATURES

CREATE ACCOUNT

FORGOT YOUR DETAILS?

GET A QUOTE

We'll do everything we can to make our next best project!

TOP